Quotes
"It is a duty of machines and those who design them to understand people. It is not our [people’s] duty to understand the arbitrary, meaningless dictates of machines. (...) We have to accept human behaviour the way it is, not the way we would wish it to be."
- Donald Norman
"A brilliant solution to the wrong problem can be worse than no solution at all: solve the correct problem."
- Donald Norman
"A mental model represents a person’s thought process for how something works (i.e., a person’s understanding of the surrounding world). (...) They help shape actions and behavior, influence what people pay attention to in complicated situations, and define how people approach and solve problems."
- Susan Weinschenk
"Friction happens when there is a mismatch between users’ mental models and the systems’ design."
- Mariana Morris
Books
Lean UX - Designing great products with Agile teams, by Jeff Gothelf
Ordering disorder - Grid principles fro web design, by Khoi Vinh
Articles and blog posts
How to rethink the design process, fail, reflect and iterate, by Dan Nessler
Nielsen’s 10 Usability Heuristics for User Interface Design, by Nielsen Norman Group
Minimize Cognitive Load to Maximize Usability, by Kathryn Whitenton
Avoid Leading Questions to Get Better Insights from Participants, by Amy Schade
Responsive web design - what it is and how to use it, by Smashing Magazine
Videos and slides
Tools
Research & workshops
mrtappy.com - camera to attach to a device
Miro - for running remote workshops
UI Design & prototyping
Sketch app - UI Design
Figma - UI Design
Axure - Prototyping
Adobe XD - UI Design
Invision - Prototyping
Typography & icons
The UX design process – What it is and how we do it at Fruto
Learn exactly what a good UX design process entails and why you need one, and download a template of the process we typically follow at Fruto.