User experience (UX) design is a process that design teams use to create intuitive and user-friendly products.
User experience encompasses the entire journey a user takes, including:
The process they go through to discover your company’s product
The sequence of actions they take as they interact the interface
The thoughts and feelings that arise as they try to accomplish their task
How efficient, enjoyable, valuable the process is
The impressions they take away from the interaction as a whole