Mental model mapping


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Mariana Morris Founder & Managing Director

A mental model mapping is a visual summary of the mental states that a user goes through to achieve a goal.

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About the author

Mariana Morris

A UX influencer, Mariana hosts monthly UX Oxford meet-ups, regularly talks at digital events, and gives lectures at universities.  Mariana has 20 years of experience designing digital products. She holds a MA in interactive media and a BA in graphic communication.

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